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Privacy Policy

Last updated: 04 June 2026

The Opportunity Room (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or take part in our programs and services.

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Information We Collect

We may collect the following types of information:

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Information you provide directly

  • Name and contact details (email, phone number, address)

  • Information submitted through forms, referrals or program sign-ups

  • Messages sent through our website or social media

  • Feedback, surveys or participation data

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Information collected automatically

  • IP address and device information

  • Website usage data (pages visited, time on site, clicks)

  • Cookies and analytics data

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We do not collect unnecessary personal data, and we do not sell your information.

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How We Use Your Information

We use your information to:

  • Provide our services and respond to enquiries

  • Contact you about programmes, events or support

  • Improve our website, services and user experience

  • Monitor impact and report anonymised data to funders

  • Keep our organisation safe, compliant and accountable

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We only use your information when we have a lawful basis to do so.

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Sharing Your Information

We may share your information with:

  • Trusted partners who help us deliver our services

  • Funders or commissioners (anonymised wherever possible)

  • IT, website or data‑processing providers

  • Safeguarding or emergency services, if required by law

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We never sell your data or share it for marketing by third parties.

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How We Store and Protect Your Data

We store your information securely using encrypted systems and restricted access. We take appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access.

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We only keep your information for as long as necessary for the purpose it was collected.

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Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Ask for your data to be deleted

  • Object to or restrict certain types of processing

  • Withdraw consent at any time (where consent is used)

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To exercise any of these rights, contact us using the details below.

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Cookies & Analytics

Our website uses cookies to improve your experience and help us understand how visitors use the site. You can manage or disable cookies through your browser settings.

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Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of other organizations, so we encourage you to read their policies.

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Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

The Opportunity Room Email: info@theopportunityroom.co.uk

Data Protection

We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This means we are committed to:

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  • Collecting only the information we need

  • Using your data lawfully, fairly and transparently

  • Keeping your information accurate and up to date

  • Storing your data securely with restricted access

  • Keeping your data only for as long as necessary

  • Never selling your information

  • Sharing data only with trusted partners when essential or required by law

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We take appropriate technical and organizational measures to protect your information from loss, misuse or unauthorized access.

Additional Privacy & Data Protection Information

Lawful Bases for Processing

We only use your personal information when we have a lawful basis under UK GDPR. This may include consent, legitimate interests, contract, legal obligation, or vital interests. We always choose the most appropriate basis for each activity and only use your information in ways you would reasonably expect.

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Data Retention Periods

We keep your personal information only for as long as necessary for the purpose it was collected. When it is no longer needed, we securely delete or anonymize it. Retention periods vary depending on the type of information and our legal or safeguarding responsibilities.

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Children & Vulnerable People

We take extra care when handling information about children, young people, and vulnerable adults. We collect only what is necessary, obtain consent when required, follow safeguarding duties, and limit access to trained staff. All sensitive information is stored securely and treated with strict confidentiality.

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How to Complain

If you have concerns about how we use your personal data, please contact us first so we can try to resolve the issue. You also have the right to raise a concern with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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Updates to This Policy

We may update this policy from time to time to reflect changes in our services, legal requirements, or best practices. Any updates will be posted on this page, and the “last updated” date will be revised accordingly.

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